Cindi is always a pleasure to work with. She goes that extra step to insure you know all you need to know about your travels, like passports and insurance. I send endless e-mails with sometimes repeat questions and she always cheerfully answers in a timely manner. I have also found that if I think my questions are silly, she still treats them all with equal importance. She will advice us of any highlights or important things we should experience on our trips. On our recent cruise she was able to help us with a big savings with an unlimited beverage card travel agency discount and a gratuities package that also saved us a good sum. Her experience and knowledge helps us feel secure that we have prepared well for any trip we take. I highly recommend Travel Leaders in Bartow, the whole office is a pleasure to work with.